Auz visits EJ forums

I'm not a frequent denizen of EJ forums but this thread, Raid Healing Leadership, caught my eye. So there's a good conversation going on there, and CLEARLY I need to put in my two cents. (I've posted 3 times now so they've actually gotten six cents) I finished up my response there and thought this is good stuff Auz, you should put it on the blog.



So Mondays asked:

Apart from that when i assign healing i get almost no replies from any of the healers and we usually end up wiping due too the healers not doing what they're told. Not only that some of the healers simply do not read forums,enchant and gem their gear properly. Is it a lack of dedication and respect or do i simply fail? I've been healercl in my previous guild and i've never experienced this before so i'm quite frustrated.
Also the overhealing and the flash heal spam is freaking me out how can i tell people to change their gamingstyle in a non offending way?

The best way to get respect from your healers is to give it, and to be a resource of information. We don't have any way to pay these people other than shiny epics, so I find positive re-enforcement works better than berating. Set yourself up to be their mentor and personal coach rather than their boss.

I try not to tell my healers how to heal, but rather give them information that leads them to the conclusion. People tend to own more what they come to rather than what people tell them. (I call it the fine art of letting someone else have my way) "PallyZ I see that often when a tank that I've assigned you to dies, you're casting flash of light but it seems like you're losing ground on the tanks health, how can I help you fix that?" (Have links to WWS for the inevitable "nu-uh")

Another pitfall I've learned to avoid is trying to cram a bunch of information in at once. I work with my healers and give them one task at a time to focus on. Once they've made improvement on that one thing, give them another "DruidQ I see that you've really mastered the rolling lifeblooms rotation we were talking about, I think now it's time to shift our focus to how you can incorporate swiftmends into that rotation to help us recover from spike damage."

Be clear with your healers regarding your expectations of them in raids. I don't say "bring consumables" I say, "every healer should make sure they have 20 golden fishsticks or 20 blackened sporefish" 20 guardian elixirs and 20 battle elixirs or 2 flasks and 4 charges of weapon oil for this raid, if you are unsure about which of the available consumables are best for this encounter/your class, I'll be happy to talk to you about it in tells BEFORE our raid time."

Reward good behavior! When you write a wall of text healing strat, hide an easter egg in it. "Whisper Auz the red dragon flys by night for a 10g prize." When someone blossoms under your tutelage praise them! When someone got that clutch heal and keeps the raid from a wipe puff up their little pixelated egos. When we were learning Kael, I went out one night and bought a bunch of cockroach pets, and at the end of the night I gave one to every player that didn't die before a wipe was called that night. I told my raid "Be the cockroach." When we killed him there were a bunch of cockroach pets running around the raid like a badge of honor.




Over recruit. Your healers have no motivation to do what you ask them if they know you have to take them regardless of their behavior, enchanting, gemming, etc. I keep a mental note of how many healers I need for the average encounter and make sure I have enough healers on staff to sit 1 or 2 a night. This allows me to maintain flexibility in healing composition, sit tired raiders and occasionally say "I see you're having trouble getting that new weapon enchanted so I'm going to sit you tonight to make sure you have the time to farm for those enchanting mats"